Create a calendar event: Navigate to Calendar and schedule your first session
Review client progress: Open a client's dashboard to view their data and leave feedback
Pro Tip
Bookmark this page for quick reference. Use the search bar at the top to find specific topics, or browse the sidebar to explore all available guides.
Getting Started
Welcome to Kinecta
Kinecta is a comprehensive wellness platform designed to connect allied health professionals with their clients. Whether you're a physiotherapist, dietitian, exercise physiologist, personal trainer, or wellness coach, Kinecta provides the tools you need to deliver coordinated, client-centred care.
Quick Tip
Not sure where to start? Use the quick links above to jump to the section most relevant to you.
Key Features at a Glance
Progress Tracking: Monitor weight, body measurements, and fitness metrics over time
Enter your email address and choose a strong password
Click "Create Account"
Check your email for a verification link and click to confirm
Step 2: Complete Your Profile
Log in to your new account
Navigate to Profile Settings
Add your name and profile picture (optional)
Set your fitness goals and any relevant health information
Choose your preferred measurement system (metric or imperial)
Select your timezone
Important
If you have any injuries or physical limitations, make sure to add them in your profile. This information helps Jesse AI provide safe, personalised recommendations.
Password Requirements
For security, your password must:
Be at least 8 characters long
Include a mix of letters and numbers
Be unique to Kinecta (don't reuse passwords from other sites)
Getting Started
Dashboard Overview
Your dashboard is your home base in Kinecta. It provides a quick overview of your wellness journey and easy access to all features.
What You'll See on Your Dashboard
Key Metrics
Wellness Score: A composite health metric based on your tracking data
Current Weight: Your most recent weight entry with trend comparison (30-day change)
Exercises Completed: Number of exercises logged this week
Today's Calories: Calories consumed vs. your daily target
Active Programs: Quick view of your assigned training, nutrition, and rehabilitation programs
Quick Actions
Use the quick action buttons to:
Log your weight
Record a workout
Add a meal
Check-in Reminder
If you haven't completed your daily check-in, a reminder modal will appear on your dashboard. You can complete your check-in immediately, snooze the reminder, or dismiss it for the day.
Active Programs
If you have programs assigned by your health professional, you'll see:
Training Program: Name, difficulty level, training days per week, and program duration
Nutrition Plan: Name and daily macro targets (calories, protein, carbs, fats)
Rehabilitation Program: Name, condition, and progress through the program
Today's Nutrition
Progress bars showing your daily intake for:
Calories
Protein
Carbohydrates
Fats
Jesse AI Coach
Quick access button to chat with Jesse, your AI wellness assistant, available 24/7.
Getting Started
Setting Up Your Profile
A complete profile helps your health professional understand your needs and allows Jesse AI to provide personalised recommendations.
Account Settings
Display Name: How your name appears throughout the app
Profile Picture: Upload a photo (optional)
Email: Your login email (displayed but cannot be changed)
Password: Change your password or reset via email
Fitness Profile
Primary Fitness Goal: Describe what you want to achieve (e.g., "Build muscle and improve endurance for hiking")
Injuries & Limitations: List any physical conditions that affect your training. Add each injury separately for clear documentation.
App Settings
Theme: Choose between light and dark mode
Measurement System: Select metric (kg/cm) or imperial (lbs/in)
Timezone: Ensure all dates and times display correctly for your location
Pro Tip
Keep your injuries and limitations up to date. Jesse AI uses this information to ensure all exercise recommendations are safe for you.
For Clients
Client Overview
As a Kinecta client, you have access to powerful tools to track your wellness journey and stay connected with your health professional.
What You Can Do
Track Progress
Log weight, body measurements, daily check-ins, and pain levels.
Follow Meal Plans
Access assigned nutrition plans, track meals, and generate shopping lists.
Complete Workouts
Follow assigned training and rehabilitation programs and log your exercises.
Daily Check-ins
Track mood, sleep, energy, stress, and other wellness indicators daily.
Pain Tracking
Log pain with an interactive body heatmap and track trends over time.
Set Goals
Work towards goals set by your health professional and track progress.
Journal
Reflect on your journey with private entries or share with your coach.
Calendar & Events
View, register for, and attend events organised by your health professional.
Chat with Jesse
Get 24/7 support from your AI wellness assistant.
For Clients
Tracking Progress
Regular tracking helps you and your health professional monitor your progress and make informed decisions about your wellness plan.
The Tracking page has three distinct areas:
Weight & Body Measurements: Track your weight and detailed body measurements over time
Daily Check-ins: Log daily wellness data including mood, sleep, energy, and stress
Pain Tracking: Track pain across body regions with an interactive heatmap
Weight Tracking
Navigate to Tracking from the main menu to access weight tracking.
Logging Your Weight
Click "Log Weight"
Enter your current weight
Select the date (defaults to today)
Add optional notes (e.g., "Morning weight, before breakfast")
Click "Save"
Viewing Weight History
View your weight history in a list format (10 entries per page)
See a weight progress chart showing your trend over time
Compare your current weight to 30 days ago
Body Measurements
Track detailed body measurements for a complete picture of your progress.
Available Measurements
Chest
Waist
Hips
Arms (left and right)
Legs (left and right)
Logging Measurements
Navigate to the Measurements tab within Tracking
Enter your measurements (in cm or inches based on your settings)
Select the date
Add optional notes
Click "Save"
Best Practice
For consistent results, take measurements at the same time of day, ideally in the morning before eating.
Daily check-ins help you and your health professional understand your overall wellbeing by tracking key wellness indicators each day.
What You Can Track
Each check-in captures a snapshot of how you're feeling:
Mood: Rate your mood as Great, Good, Okay, Bad, or Terrible
Sleep: Log how many hours you slept
Energy Level: Rate your energy from 1 to 10
Stress Level: Rate your stress from 1 to 10
Water Intake: Track how much water you've had
Medication: Note if you took any medication, with optional details
Supplements: Note if you took supplements, with optional details
Completing a Check-in
Navigate to Tracking from the main menu
Select the Check-ins tab
Click New Check-in
Fill in the fields that apply to you
Click Save
Check-in History
View your past check-ins to spot trends in your wellness. Your check-in history shows entries with pagination so you can look back over days, weeks, or months.
Check-in Reminders
Kinecta can remind you to complete your daily check-in. When a reminder appears, you can:
Complete now: Go straight to the check-in form
Snooze: Get reminded again later
Dismiss: Skip the reminder for today
Pro Tip
Try to complete your check-in at the same time each day for the most consistent tracking. Your coach can see your check-in data to better understand how you're feeling overall.
Track pain across different body regions to help your health professional understand your condition and adjust your programs accordingly.
Interactive Body Heatmap
The pain tracker uses an interactive body diagram where you can select exactly where you're experiencing pain. Tap or click on a body region to log pain for that area.
Available Body Regions
Neck
Left/Right Shoulder
Left/Right Elbow
Left/Right Wrist
Chest
Abdomen
Upper/Lower Back
Left/Right Hip
Left/Right Knee
Left/Right Ankle
Logging Pain
Navigate to Tracking and select the Pain tab
Tap the body region where you feel pain
Rate the pain intensity from 1 to 10
Select the pain type (sharp, dull, burning, aching, etc.)
Note the onset (when it started) and duration
Click Save
Pain Trends
View pain trend charts showing how your pain levels have changed over time. This helps you and your health professional identify patterns and track recovery progress.
Note
Your coach can view your pain tracking data from their dashboard. This information is especially helpful for physiotherapists and exercise physiologists designing rehabilitation programs.
The Nutrition section helps you track your daily food intake and follow meal plans assigned by your health professional.
Accessing Nutrition
Navigate to Nutrition from the main menu.
Daily Nutrition Summary
At the top of the page, you'll see your daily progress:
Calories: Consumed vs. target with progress bar
Protein: Grams consumed vs. target
Carbohydrates: Grams consumed vs. target
Fats: Grams consumed vs. target
The "Remaining" values show how much you have left for the day.
Following Your Meal Plan
If you have an assigned meal plan:
View your meal plan details including duration, dietary tags, and description
View your weekly meal structure in the Meal Plan Tracker
See meals organised by day of the week
Mark meals as complete when you've eaten them
Completed meals automatically update your daily nutrition totals
Manual Food Logging
To log food that's not part of your meal plan:
Click "Log Food"
Enter the food name
Enter calories (required)
Optionally add protein, carbs, and fats
Select the date
Click "Save"
Editing Food Logs
Click on any food entry to edit it inline
Update the values and save
Delete entries by clicking the delete icon
AI Shopping List
Generate a shopping list based on your meal plan:
Click "Generate Shopping List"
Select which week of your meal plan
AI will aggregate all ingredients and group them by category
Use the interactive checklist while shopping
Check off items as you add them to your cart
Print the list for offline use
Note
Shopping lists use metric measurements by default. Ingredient quantities are automatically combined across meals.
For Clients
Training & Workouts
Track your workouts and follow training programs designed by your health professional.
Accessing Training
Navigate to Training from the main menu. The Training page has sections for:
Active Workout Program: Your assigned workout plan
Rehabilitation Program: Your assigned rehab program (if applicable)
Manual Workout Logging: Log exercises outside of your programs
Following Your Training Program
If you have an assigned training program:
View your program details (name, difficulty level — beginner, intermediate, or advanced — training days, duration)
See the weekly breakdown of exercises
Complete exercises and mark them done
Track your progress through the program
Completing Program Exercises
Open your training program
Navigate to the current day's workout
For each exercise, enter your sets, reps, and weight
Mark the exercise as complete
Your completion is logged with volume calculations
Manual Workout Logging
To log exercises not in your program:
Click "Log Exercise"
Enter the exercise name
Add sets, reps, and weight used
Enter duration in minutes (optional)
Add notes (optional)
Click "Save"
Workout History
View your workout history organised by date:
See all workouts from the last 30 days
Expand each date to see individual exercises
View details: sets, reps, weight, duration, notes
See total volume calculations for each exercise
Program completions show which week and day they belong to
Training Statistics
Total Exercises: All-time count of exercises logged
Today's Exercises: Number completed today
Training Days: Total days you've logged workouts
For Clients
Rehabilitation Programs
If you're recovering from an injury, your health professional can assign you a structured rehabilitation program tailored to your condition.
Viewing Your Rehab Program
Navigate to Training and select the Rehabilitation tab to see your active rehab program. You'll find:
Program name and condition being treated
Phase-based exercises with progressions as you improve
Exercise details including sets, reps, duration, and intensity
Modifications and regressions for each exercise
Completing Rehab Exercises
Open your rehabilitation program
Navigate to your current phase
View the exercises for each session
Complete each exercise and mark it done
Track your progress through the program
Tracking Progress
Visual progress indicators show how far you've come in your rehabilitation. Your health professional can monitor your completion rates and adjust the program as needed.
Important
Always follow your rehabilitation program as prescribed. If an exercise causes unexpected pain, stop immediately and contact your health professional.
Track your wellness goals and receive feedback from your health professional.
Viewing Your Goals
Navigate to Goals from the main menu to see all your goals organised by status:
Active: Goals you're currently working on
Completed: Goals you've achieved
Other: Paused or future goals
Understanding Goal Types
One-Time Goals: Complete once to achieve (e.g., "Run a 5K")
Daily Goals: Complete every day (e.g., "Drink 8 glasses of water")
Weekly Goals: Complete a target number of times per week
Monthly Goals: Complete a target number of times per month
Goal Categories
Health: General health and wellness goals
Fitness: Exercise and physical activity goals
Nutrition: Diet and eating habit goals
Lifestyle: Sleep, stress, and life balance goals
Tracking Goal Progress
Open a goal to see its details
View the progress bar showing completion percentage
Check in to record progress on recurring goals
See your total check-in count
Goal Comments
Communicate with your health professional about your goals:
View comments and feedback from your coach
Reply to continue the conversation
All comments are timestamped
Use comments to ask questions or share updates
For Clients
Journal & Reflections
The journal feature helps you reflect on your wellness journey and communicate with your health professional.
Types of Journal Entries
Private Entries
Visible only to you
Perfect for personal reflections
Your health professional cannot see these
Shared Entries
Visible to you and your connected health professionals
Allows coaches to provide feedback
Great for sharing progress updates and asking questions
Creating a Journal Entry
Navigate to Journal from the main menu
Click New Entry
Choose Private or Shared
Enter a title
Select the date for the entry (defaults to today)
Write your content (supports markdown formatting)
Use the emoji picker to add emojis to your content
Upload images to include photos in your entry
Select your mood (optional): Great, Good, Okay, Bad, or Terrible
Add tags (comma-separated) to categorise your entry
Click Save
Searching & Filtering Entries
Search: Find entries by content using the search bar
Filter by mood: View entries for a specific mood
Filter by date range: See entries from a specific period
Filter by tags: Find entries with specific tags
Coach Feedback
For shared entries, your health professional can:
Read your entries
Leave feedback and comments
Start discussions on specific topics
You can reply to coach feedback to continue the conversation.
Daily Goal Tracking
The Journal page also includes daily goal tracking:
Use the date picker to select a day
See your goals for that day
Toggle goals as complete/incomplete
View goal details and coach comments
Journaling Tips
Regular journaling helps you identify patterns in your wellness journey. Try to write at least a few times per week, noting how you feel, what went well, and any challenges.
For Clients
Connecting with Coaches
Build relationships with health professionals who guide your wellness journey.
Accessing Coach Management
Navigate to Profile and then Fitness tab, or access coach management directly from your profile.
Your Connected Coaches
View all health professionals you're working with:
Coach name and email
Relationship status (active, pending)
Tags showing their specialty (e.g., "PT", "Nutritionist", "Physio")
Date the relationship started
Inviting a Coach
To connect with a new health professional:
Click "Invite Coach"
Enter their email address
Add an optional personal message
Click "Send Invitation"
You can also:
Share a QR code that your coach can scan to connect
Copy a shareable invite link to send via any messaging app
Organisation Members
If you're part of an organisation, coaches may be assigned to you by the organisation admin. You'll see these connections in your coach list alongside any coaches you've invited directly.
Managing Invitations
View pending invitations you've sent
Accept or reject incoming invitations from coaches
See invitation dates and who initiated the connection
Coach Tags
Add tags to your coaches to remember their specialties:
Click on a coach's tags
Add new tags (e.g., "Physiotherapist", "Nutrition")
Edit or remove existing tags
Removing a Coach
If you need to end a coaching relationship:
Find the coach in your list
Click "Remove"
Confirm the removal
Note
Removing a coach will end their access to your data. They will no longer be able to view your progress or assign programs to you.
For Clients
Calendar & Events
View and register for events organised by your health professionals. The calendar helps you stay on top of sessions, classes, and appointments.
Viewing the Calendar
Navigate to Calendar from the main menu to see a monthly view with event indicators. Events from your organisation are displayed automatically.
Browsing Events
Click on any event to view its details:
Event name and description
Date and time with duration
Coach/instructor running the event
Location details
Available spots remaining
Registering for Events
Find an event on the calendar or in the events list
Click on the event to view details
Click Register to join
If the event is full, you'll be added to the waitlist
My Sessions
Use the My Sessions tab to see all your upcoming bookings in one place. From here you can also cancel a booking if needed.
Event Feedback
After attending an event, you may be asked to submit feedback:
Rate the event from 1 to 5 stars
Add an optional comment about your experience
Click Submit Feedback
Your feedback helps health professionals improve their sessions.
Pro Tip
Register for events early as popular sessions can fill up quickly. You'll receive a notification if a spot opens up from the waitlist.
Deactivate: Temporarily disable a client's access (soft delete)
Restore: Reactivate a previously deactivated client
Delete: Permanently remove a client's account and data
For Health Professionals
Admin Notes
Keep private notes about your clients that are visible only to coaches — clients cannot see these notes.
Creating a Note
Open a client's dashboard in the Coach Console
Navigate to the Admin Notes section
Click New Note
Write your observation, plan, or reminder
Click Save
What to Use Notes For
Clinical observations and progress notes
Session preparation and follow-up reminders
Communication notes between coaches working with the same client
Treatment plan adjustments and rationale
Managing Notes
Edit: Update any existing note
Delete: Remove notes you no longer need
Mention: Tag other coaches in your notes to bring something to their attention
Privacy
Admin notes are strictly private to coaches. Your clients will never see these notes, so you can use them freely for professional documentation.
For Health Professionals
Program Assignment
Assign personalised meal plans, workout programs, and rehabilitation programs to your clients.
Assigning a Meal Plan
Open the client's dashboard
Navigate to the Nutrition section
Click Assign Meal Plan
Select from available meal plans or clone from a template
Set start date and duration
Confirm assignment
The client will be notified of their new meal plan. You can also clone existing meal plans, publish them to your organisation, and manage visibility (personal or organisation-wide).
Assigning a Training Program
Open the client's dashboard
Navigate to the Training section
Click Assign Program
Select from available programs or clone from a template
Set start date and difficulty level (beginner, intermediate, advanced)
Confirm assignment
Programs can be cloned, published to your organisation, and have their visibility managed.
Set the goal type (one-time, daily, weekly, monthly)
Choose a category
Set target values for recurring goals
Add a description
Save the goal
AI-Powered Programs
Meal plans and workout programs can be generated using AI, tailored to each client's needs, goals, and limitations. You can regenerate specific meals, use JSON editing for advanced customisation, and preview content with markdown formatting.
For Health Professionals
Rehab Program Management
Create and manage structured rehabilitation programs for clients recovering from injuries or managing chronic conditions.
Creating a Rehab Program
Navigate to Coach Console and select Rehab Programs
Click Create Program
Enter the program name and add condition tags (e.g., ACL recovery, lower back pain)
Set up phases with progressively challenging exercises
For each exercise, specify sets, reps, duration, and intensity
Add modifications and regressions for accessibility
Save the program
Phase-Based Progression
Rehab programs are structured in phases to guide clients through a safe recovery:
Phase structure: Organise exercises into progressive stages
Exercise progressions: Define how exercises advance as the client improves
Exercise regressions: Provide easier alternatives when needed
Managing Programs
Edit: Update exercises, phases, or program details
Clone: Duplicate a program to create a variation
Publish: Share organisation-wide for other coaches to use
Delete: Remove programs you no longer need
Assigning to Clients
Open a client's dashboard
Navigate to the Training section
Click Assign Rehab Program
Select a program from your library
Confirm the assignment
The client will be notified and can start their rehabilitation immediately.
For Health Professionals
Template Builder
Create reusable templates for meal plans, workout programs, and rehabilitation programs. Templates save time and ensure consistency across your client base.
Types of Templates
Meal Plan Templates: Reusable nutrition plans with meals, macros, and recipes
Workout Program Templates: Structured exercise programs ready to assign
Rehab Program Templates: Rehabilitation programs for common conditions
Creating a Template
Navigate to the relevant section in the Coach Console (e.g., Meal Plans, Workout Programs, or Rehab Programs)
Create a new program as usual
Save it — templates start as personal drafts
Managing Templates
Edit: Update content, exercises, or meals at any time
Clone: Duplicate a template to create a variation
Publish: Share with your organisation so other coaches can use it
Unpublish: Revert a published template back to personal/draft
Delete: Remove templates you no longer need
Visibility
Personal: Only you can see and use the template
Published (Organisation): All coaches in your organisation can view and clone the template
Pro Tip
Build a library of templates for common client needs. When assigning programs, clone a template and customise it for the individual client.
For Health Professionals
Monitoring Progress
Stay informed about your clients' progress with comprehensive tracking tools.
Client Dashboard Overview
Each client's dashboard shows:
Key Metrics: Current weight, weight trend, active programs
Weight History: Chart showing weight changes over time
Body Measurements: All tracked measurements with history
Nutrition Compliance: Daily intake vs. targets
Workout Completion: Program adherence and exercise logs
Goal Progress: Status of all assigned goals
Recent Activity
View a feed of recent client activity:
Workouts completed
Meals logged
Goals achieved
Journal entries (shared only)
Check-ins completed
Check-in & Pain Monitoring
View your client's wellness trends:
Check-in data: Mood trends, sleep patterns, energy and stress levels over time
Pain tracking: Pain levels by body region, trends, and recovery progress
Workout completion: Chart showing exercise completion history
Meal plan adherence: Chart showing nutrition compliance
Nutrition targets vs. actuals: How closely the client followed their macro targets
Goals progress: Status of all goals and completion rates
Check-in data summary: Mood, sleep, energy, and stress trends
Exporting Reports
Use the Print function for a print-friendly layout
Click Download to save the report as a PDF
Share reports with clients or other health professionals
Pro Tip
Generate monthly reports for each client to track trends and inform program adjustments. Reports are great for client consultations and progress reviews.
For Health Professionals
Client Communication
Effective communication is key to successful coaching. Kinecta provides several ways to stay connected with your clients.
Direct Messaging
Send messages directly to your clients through the built-in messaging system:
Direct messages: One-on-one conversations with individual clients
Group conversations: Message multiple clients at once
Create new conversations: Start a new thread from the Messages page
Search: Find messages and conversations quickly
Unread indicators: See which conversations have new messages
Message Templates
Save time with reusable message templates for common communications:
Create personal templates for your own use
Create organisation-wide templates for your team
Assign categories to keep templates organised
Insert templates quickly into any conversation
Goal Comments
Provide feedback on your clients' goals:
Open the client's Goals section
Select a goal
Add a comment with encouragement, advice, or questions
View and reply to client responses
Journal Feedback
Respond to shared journal entries:
Open the client's Journal section
View shared entries (private entries are not visible)
Add feedback to specific entries
Continue conversations through replies
Communication Best Practices
Check client journals and messages regularly for updates
Provide timely feedback on goal progress
Use encouraging and constructive language
Ask follow-up questions to understand challenges
Celebrate achievements and milestones
Use message templates for consistent, professional communication
Collaboration Tip
If multiple professionals work with the same client, use clear communication and aligned strategies. You can see what programs other coaches have assigned.
For Health Professionals
Calendar Management
Create and manage events, classes, and sessions for your clients. The calendar system handles scheduling, attendance, and post-event feedback.
Creating Events
Navigate to Calendar from the Coach Console
Click Create Event
Enter the event name, date, time, and duration
Set the event type (choose from your custom types or create new ones)
Add a location and description
Set the capacity (maximum number of attendees)
Click Save
Custom Event Types
Create custom event types to categorise your sessions:
Set a name and colour for easy identification
Add a description for the event type
Event types appear colour-coded on the calendar
Publishing & Unpublishing
Events can be published to make them visible to clients, or kept unpublished while you're still planning. Toggle the publish status from the event details page.
Attendee Management
Approve or decline join requests from clients
Add clients manually to an event
Manage the waitlist when events reach capacity
View the Approvals dashboard for pending requests
Roll Call & Attendance
Mark attendance for each event:
Open the event on the day
Use the Roll Call feature
Mark each attendee as Present, Absent, or Late
Use bulk marking to quickly mark all attendees
Event Feedback
Request feedback from attendees after events:
Send feedback requests using templates
View individual responses (star ratings and comments)
See feedback summaries to track satisfaction over time
Organisation owners and admins can manage their practice's account, members, and subscription from the Organisation settings.
Organisation Overview
View key information about your organisation:
Organisation name and details
Current plan: Solo, Starter, Professional, or Enterprise
Subscription status and billing information
Member count
Subscription Management
View your current tier and plan features
Access the billing portal to update payment details
Cancel or resume your subscription
Member Management
Manage the people in your organisation:
View members: See all members with their roles
Invite members: Send invitations to new team members
Manage roles: Assign roles — Owner, Admin, Coach, or Member
Resend invitations: Resend to people who haven't accepted yet
Cancel invitations: Withdraw pending invitations
Remove members: Remove people from your organisation
Coach Management
View and manage coaches within your organisation, including their assigned clients and roles.
Client Relationships
Organisation admins can view all coach-client relationships across the organisation and reassign clients between coaches when needed.
Important
Only organisation owners and admins can manage members and billing. If you need access to these features, contact your organisation's owner.
Features
Jesse AI Coach
Jesse is your 24/7 AI wellness assistant, available to answer questions and provide guidance anytime.
Accessing Jesse
Navigate to Jesse from the main menu, or click the Jesse button on your dashboard.
What Jesse Can Help With
Answering questions about your training or rehabilitation program
Providing nutrition advice aligned with your meal plan
Offering exercise modifications for injuries
Advising on rehabilitation exercises and pain management
Analysing your check-in trends (mood, sleep, energy, stress)
Suggesting ways to overcome plateaus
Explaining wellness concepts
Motivating you when you need encouragement
How Jesse Works
Jesse is personalised to your profile. It has access to:
Your current weight and measurement preferences
Your fitness goals
Your injuries and limitations
Your active workout program
Your active meal plan
Your active rehabilitation program
Your recent workouts (last 7 days)
Today's nutrition summary
Your daily check-in data (mood, sleep, energy, stress)
Your pain tracking data
Your active goals
Your shared journal entries
Important
Jesse provides general wellness guidance based on evidence-based practices. It is not a replacement for professional medical advice. Always consult your health professional for personalised medical guidance.
Using the Chat Interface
Type your question or message
Press Enter or click Send
Wait for Jesse's response
Continue the conversation naturally
Quick Prompts
Use the suggested prompts for common questions:
"Help me optimize my training program"
"What should I eat to reach my goals?"
"Review my progress and suggest next steps"
Chat History
Your conversation with Jesse is saved locally in your browser. You can:
Continue previous conversations
Clear the conversation to start fresh
Privacy
Jesse only accesses:
Information you've added to your profile
Shared journal entries (private entries are not included)
Data necessary to provide relevant advice
Features
Notifications
Stay informed about important updates with Kinecta's notification system.
Types of Notifications
Coaching Relationships: Invitations, acceptances, and removals
Program Assignments: New meal plans, workout programs, rehab programs, or goals
Social Activity: Comments on goals, journal feedback, and messages
Milestones: Goal completions and achievements
Calendar: Event reminders, booking confirmations, waitlist updates, and feedback requests
For quick access, add Kinecta to your home screen. On iOS, tap Share then "Add to Home Screen". On Android, tap the menu and "Add to Home Screen".
Help
Glossary
Key terms used throughout Kinecta and this documentation.
Check-in: A daily wellness log tracking your mood, sleep, energy, stress, and more
Coach Console: The management dashboard for health professionals to manage clients, programs, and events
Jesse: Your AI wellness assistant, available 24/7 for personalised advice and guidance
Organisation: A group account for a health professional's practice or business
Program: A structured plan (workout, meal plan, or rehabilitation) assigned by your coach
Roll Call: The process coaches use to mark event attendance (present, absent, or late)
Template: A reusable program blueprint that coaches can customise and assign to clients
Wellness Score: A composite health metric displayed on your dashboard, calculated from your tracking data
Help
Frequently Asked Questions
Account & Billing
Go to the login page and click "Forgot Password". Enter your email address and follow the instructions in the reset email. Alternatively, if you're logged in, go to Profile > Account > Change Password.
Yes! While Kinecta is designed for professional-client relationships, you can use it independently to track your progress, log workouts and meals, set goals, and chat with Jesse AI.
Go to Profile > Settings and change the Measurement System setting. Your preference will apply to all weight and measurement displays throughout the app.
Kinecta offers Solo, Starter, Professional, and Enterprise plans. Organisation owners can manage their subscription and billing from the Organisation Management page, including accessing the billing portal to update payment details.
Contact our support team at support@kinecta.io to request account deletion. We'll process your request in accordance with our data retention policies.
Yes. You can view all your data through the app. Shopping lists can be printed, and progress reports can be downloaded as PDFs. Contact support if you need a full data export.
Tracking & Wellness
Navigate to Tracking and select the Check-ins tab. Click New Check-in to log your mood, sleep hours, energy level, stress level, water intake, and medication/supplement usage. You can also complete check-ins from the reminder modal on your dashboard. See Daily Check-ins for full details.
Pain tracking lets you log pain across body regions using an interactive body diagram. Tap on the area where you feel pain, rate its intensity (1-10), select the pain type, and note when it started. Over time, you'll see trend charts showing how your pain levels change. See Pain Tracking for details.
Programs & Training
Rehabilitation programs are structured exercise plans designed for injury recovery. They use phase-based progression, with exercises becoming more challenging as you improve. Your health professional creates and assigns rehab programs tailored to your specific condition. See Rehabilitation Programs for details.
Progress reports are generated by health professionals from the Coach Console. They include weight trends, workout completion, meal plan adherence, goal progress, and check-in data. Reports can be downloaded as PDFs. See Client Progress Reports for details.
Message templates let coaches create reusable messages for common communications. You can create personal templates or organisation-wide templates, assign categories for easy organisation, and insert them quickly into any conversation. See Client Communication for details.
Coach Connections
Yes! You can connect with as many health professionals as you need. This is useful if you work with both a personal trainer and a dietitian, for example. Each professional can see your data and assign programs.
When you remove a coach, they can no longer see your data or assign programs to you. Any programs they previously assigned will remain active until completed or removed. Your historical data remains intact.
When you join an organisation, you become part of a practice or business on Kinecta. Your organisation may assign you coaches, give you access to events, and manage your account. Roles include Owner, Admin, Coach, and Member. See Organisation Management for details.
Calendar & Events
Navigate to Calendar from the main menu to see all available events. Click on an event to view details, then click Register to join. If the event is full, you'll be added to a waitlist. See Calendar & Events for full details.
After attending an event, you may receive a feedback request. Rate the event from 1 to 5 stars and optionally add a comment about your experience. Your feedback helps health professionals improve their sessions.
AI Coach
Jesse has access to your profile information, including your goals, injuries, active programs (training, nutrition, and rehab), recent workouts, check-in data, pain tracking data, and shared journal entries. This allows it to provide personalised advice. It does not have access to private journal entries.
Privacy & Security
No. Private journal entries are only visible to you. Only entries marked as "Shared" can be seen by your connected health professionals.
Yes. Kinecta uses industry-standard encryption for all data. Your information is stored securely and only accessible to you and your connected health professionals. See our Privacy Policy for details.
Help
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