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Cookie Policy

Last updated:

Table of Contents

  1. Introduction
  2. What Are Cookies?
  3. How We Use Cookies
  4. Types of Cookies We Use
  5. Detailed Cookie List
  6. Third-Party Cookies
  7. Managing Your Cookies
  8. Do Not Track Signals
  9. Updates to This Policy
  10. Contact Us

1. Introduction

This Cookie Policy explains how Kinecta Pty Ltd ("Kinecta," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at kinecta.io and use our web application at app.kinecta.io (collectively, the "Platform").

This policy should be read together with our Privacy Policy, which provides more information about how we collect, use, and protect your personal information.

By continuing to use our Platform, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time using the methods described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.

2.1 How Cookies Work

When you visit our Platform, our servers send a cookie to your device. Your browser stores this cookie and sends it back to our servers with each subsequent request. This allows us to recognize your device and remember information about your visit.

2.2 Types of Storage Technologies

In addition to cookies, we may use similar technologies including:

  • Local Storage: Similar to cookies but can store larger amounts of data locally on your device. Data persists until explicitly deleted.
  • Session Storage: Similar to local storage but data is cleared when you close your browser tab or window.
  • Pixels/Web Beacons: Small, transparent images embedded in web pages or emails that help us track user behavior and measure engagement.

Throughout this policy, we refer to all these technologies collectively as "cookies."

2.3 Cookie Duration

  • Session Cookies: Temporary cookies that are deleted when you close your browser. They help maintain your session as you navigate our Platform.
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They help us recognize you on return visits.

3. How We Use Cookies

We use cookies for several important purposes:

3.1 Essential Platform Operations

  • Authenticating users and maintaining secure sessions
  • Remembering your login status so you don't have to log in repeatedly
  • Ensuring the security of your account and data
  • Enabling core functionality like navigation and access to secure areas

3.2 Remembering Your Preferences

  • Storing your theme preference (light or dark mode)
  • Remembering your language and regional settings
  • Preserving your display preferences and customizations
  • Maintaining your notification settings

3.3 Analytics and Performance

  • Understanding how visitors use our Platform
  • Identifying which features are most popular
  • Detecting and diagnosing technical issues
  • Measuring and improving Platform performance
  • Analyzing user journeys to improve user experience

3.4 Security

  • Protecting against fraudulent activity
  • Detecting and preventing unauthorized access attempts
  • Implementing security features and protocols
  • Maintaining audit logs for security purposes

4. Types of Cookies We Use

We categorize the cookies we use into the following types:

4.1 Strictly Necessary Cookies

Purpose: These cookies are essential for the Platform to function properly. Without them, you would not be able to use basic features like secure login or navigate between pages.

Can you opt out? No. These cookies are required for the Platform to work. Blocking them may prevent you from using our services.

Examples:

  • Authentication tokens that keep you logged in
  • Security tokens that protect against cross-site request forgery (CSRF)
  • Session identifiers for maintaining your session state
  • Load balancing cookies for optimal performance

4.2 Functional Cookies

Purpose: These cookies remember your choices and preferences to provide enhanced, personalized features. They make your experience more convenient and tailored to your needs.

Can you opt out? Yes, but some features may not work as intended.

Examples:

  • Theme preference (light/dark mode)
  • Language and locale settings
  • Previously entered form data
  • Customized display settings

4.3 Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. This helps us improve our services.

Can you opt out? Yes, you can opt out of analytics cookies.

Examples:

  • Page view tracking
  • Feature usage statistics
  • Error and performance monitoring
  • User journey analysis

4.4 Marketing Cookies

Purpose: These cookies may be used to deliver relevant advertisements and track ad campaign performance. They also help limit the number of times you see an ad.

Can you opt out? Yes, you can opt out of marketing cookies.

Note: We currently use minimal marketing cookies. If we expand our use of marketing cookies, we will update this policy accordingly.

5. Detailed Cookie List

Below is a detailed list of the main cookies we use:

5.1 Authentication & Session Cookies

Cookie Name Purpose Duration Type
sb-access-token Supabase authentication access token 1 hour Essential
sb-refresh-token Supabase authentication refresh token 7 days Essential
sb-auth-token Supabase session authentication Session Essential

5.2 Preference Cookies

Cookie Name Purpose Duration Type
theme Stores your light/dark mode preference 1 year Functional
measurement-unit Stores your preferred measurement system (metric/imperial) 1 year Functional
sidebar-collapsed Remembers sidebar display state 1 year Functional
notification-preferences Stores notification display settings 1 year Functional

5.3 Analytics Cookies

Cookie Name Purpose Duration Type
_ga Google Analytics - Distinguishes unique users 2 years Analytics
_ga_* Google Analytics 4 - Maintains session state 2 years Analytics
_gid Google Analytics - Distinguishes users 24 hours Analytics
_gat Google Analytics - Throttles request rate 1 minute Analytics

5.4 Local Storage Items

Key Name Purpose Duration Type
supabase.auth.token Stores authentication session data Until logout Essential
react-query-* Caches API responses for performance Session Functional
kinecta-theme Theme preference storage Persistent Functional

6. Third-Party Cookies

Some cookies on our Platform are set by third-party services that we use. These third parties have their own privacy and cookie policies.

6.1 Supabase

We use Supabase for authentication and database services. Supabase sets cookies necessary for secure authentication and session management.

  • Purpose: User authentication and session management
  • Privacy Policy: https://supabase.com/privacy

6.2 Stripe

We use Stripe for payment processing. Stripe may set cookies for fraud prevention and payment security.

  • Purpose: Payment processing and fraud prevention
  • Privacy Policy: https://stripe.com/privacy

6.3 Google Analytics

We use Google Analytics to understand how visitors use our Platform. Google Analytics uses cookies to collect anonymous usage data.

  • Purpose: Website analytics and usage statistics
  • Privacy Policy: https://policies.google.com/privacy
  • Opt-out: Google Analytics Opt-out Browser Add-on

6.4 Cloudflare

We use Cloudflare for content delivery and security. Cloudflare may set cookies for security and performance purposes.

  • Purpose: Security, performance, and DDoS protection
  • Privacy Policy: https://www.cloudflare.com/privacypolicy/

7. Managing Your Cookies

You have several options for managing cookies:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete all or specific cookies
  • Block all cookies or only third-party cookies
  • Set preferences for specific websites
  • Receive notifications when cookies are set

Here's how to manage cookies in popular browsers:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

7.2 Opt-Out Links

For specific third-party cookies, you can use these opt-out options:

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • Google Ads: Visit Google Ads Settings
  • Network Advertising Initiative: NAI Opt-out
  • Digital Advertising Alliance: DAA Opt-out

7.3 Mobile Devices

On mobile devices, you can manage cookies and tracking through your device settings:

  • iOS: Settings > Safari > Privacy & Security
  • Android: Settings > Privacy > Ads (varies by device)

7.4 Impact of Disabling Cookies

Please be aware that disabling certain cookies may affect your experience:

  • Essential cookies: Disabling these will prevent you from using the Platform
  • Functional cookies: The Platform will not remember your preferences
  • Analytics cookies: We won't be able to improve our services based on usage data

8. Do Not Track Signals

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When a user enables DNT, their browser sends a signal to websites requesting that the user's browsing behavior not be tracked.

Currently, there is no industry standard for how websites should respond to DNT signals. Our Platform does not currently respond to DNT signals in a different manner. However, you can use the cookie management options described above to control tracking on our Platform.

We will update this policy if we change how we respond to DNT signals in the future.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies we use
  • Applicable laws and regulations
  • Our business practices
  • Third-party services we use

When we make changes:

  • We will update the "Last updated" date at the top of this policy
  • For significant changes, we may notify you through the Platform or via email
  • We encourage you to review this policy periodically

Your continued use of the Platform after any changes constitutes your acceptance of the updated Cookie Policy.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Kinecta Pty Ltd

Email: privacy@kinecta.io

General Inquiries: hello@kinecta.io

Website: https://kinecta.io

For more information about how we handle your personal data, please see our Privacy Policy.

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