Documentation & User Guide

Here's what's been added to Kinecta recently. Check back regularly to discover new features and improvements.

June 2026

• Jesse v2: Jesse now logs things for you. Chat to record daily check-ins, weight, and meals (including from a meal photo), and your conversations are saved to your account. Learn more
• Streaks & Achievements: Per-type streaks for check-ins, training, and meal logging, with one grace day per week and a badge wall of achievements. Learn more
• Session Booking & Payments: Buy sessions, packs, and consultations in the app, then book straight into your trainer's availability. Trainers are paid directly to their bank account. Learn more
• Trainer Directory: Browse your gym's trainers by specialty and experience, read member reviews, and leave your own. Learn more
• PT Lead Capture & Allocation: Gyms capture personal training leads through a public intake form and allocate them to the best-fit trainer. Learn more
• Gym Dashboard: Leads, conversion rate, upcoming sessions, revenue, and a trainer leaderboard in one view. Learn more

February 2026

• Daily Check-ins: Track your mood, sleep, energy, stress, water intake, and more with daily wellness check-ins. Learn more
• Pain Tracking: Log pain across body regions using an interactive heatmap with intensity ratings and trend charts. Learn more
• Calendar & Events: Register for events, manage sessions, and submit post-event feedback. Learn more
• Rehabilitation Programmes: Structured, phase-based injury recovery programmes with exercise progressions. Learn more
• Progress Reports: Generate detailed client reports with charts, statistics, and PDF export. Learn more
• Organisation Management: Full member, role, and subscription management for practices. Learn more
• Template Builder: Create reusable templates for meal plans, workouts, and rehab programmes. Learn more
• Admin Notes: Private coach-only notes for client documentation. Learn more
• Direct Messaging: Send direct and group messages with message templates. Learn more
• Calendar Management: Create events, manage attendance, roll call, and collect feedback. Learn more

Get up and running with Kinecta in just a few minutes. Choose the guide that matches your role.

Quick Start for Clients

Get productive in under 5 minutes:

1. Set up your profile: Add your name, profile picture, fitness goals, and any injuries in Profile Settings
2. Log your first weight entry: Go to Tracking and click Log Weight
3. Complete your first check-in by chatting with Jesse: Open Jesse and say how you slept and how you're feeling; your check-in is logged for you
4. View your assigned programmes: Check your Training and Nutrition pages for any programmes your coach has set up
5. Book your first session: Open My Sessions to buy session credits and book a time with your trainer
6. Send a message to your coach: Use the Messages feature to introduce yourself or ask questions

Quick Start for Health Professionals

Start managing clients in under 5 minutes:

1. Access the Coach Console: Click your profile menu and select Coach Console
2. Invite your first client: Go to Client Management and click Invite Client
3. Create or assign a programme: Set up a meal plan, workout, or rehab programme for your client
4. Create a calendar event: Navigate to Calendar and schedule your first session
5. Review client progress: Open a client's dashboard to view their data and leave feedback

Kinecta is a wellness platform designed to connect allied health professionals with their clients. Whether you're a physiotherapist, dietitian, exercise physiologist, personal trainer, or wellness coach, Kinecta provides the tools you need to deliver coordinated, client-centred care.

Key Features at a Glance

• Progress Tracking: Monitor weight, body measurements, and fitness metrics over time
• Nutrition Management: Track meals, follow assigned meal plans, and generate shopping lists
• Training Programmes: Access personalised workout programmes and log exercises
• Goal Setting: Set and track wellness goals with coach feedback
• Journal: Reflect on your journey with private or shared entries
• AI Coaching: Get 24/7 support from Jesse, your AI wellness assistant
• Professional Tools: Manage clients, assign programmes, and monitor progress
• Daily Check-ins: Track mood, sleep, energy, stress, and other daily wellness indicators
• Pain Tracking: Log and monitor pain across body regions with an interactive heatmap
• Calendar & Events: Register for events, manage sessions, and submit feedback
• Rehabilitation: Follow structured rehab programmes for injury recovery

Getting started with Kinecta is quick and easy. Follow these steps to create your account:

Step 1: Sign Up

1. Visit app.kinecta.io/signup
2. Enter your email address and choose a strong password
3. Click "Create Account"
4. Check your email for a verification link and click to confirm

Step 2: Complete Your Profile

1. Log in to your new account
2. Navigate to Profile Settings
3. Add your name and profile picture (optional)
4. Set your fitness goals and any relevant health information
5. Choose your preferred measurement system (metric or imperial)
6. Select your timezone

Password Requirements

For security, your password must:

• Be at least 8 characters long
• Include a mix of letters and numbers
• Be unique to Kinecta (don't reuse passwords from other sites)

Your dashboard is your home base in Kinecta. It provides a quick overview of your wellness journey and easy access to all features.

What You'll See on Your Dashboard

Key Metrics

• Wellness Score: A composite health metric based on your tracking data
• Current Weight: Your most recent weight entry with trend comparison (30-day change)
• Exercises Completed: Number of exercises logged this week
• Today's Calories: Calories consumed vs. your daily target
• Active Programmes: Quick view of your assigned training, nutrition, and rehabilitation programmes

Quick Actions

Use the quick action buttons to:

• Log your weight
• Record a workout
• Add a meal

Check-in Reminder

If you haven't completed your daily check-in, a reminder modal will appear on your dashboard. You can complete your check-in immediately, snooze the reminder, or dismiss it for the day.

Active Programmes

If you have programmes assigned by your health professional, you'll see:

• Training Programme: Name, difficulty level, training days per week, and programme duration
• Nutrition Plan: Name and daily macro targets (calories, protein, carbs, fats)
• Rehabilitation Programme: Name, condition, and progress through the programme

Today's Nutrition

Progress bars showing your daily intake for:

• Calories
• Protein
• Carbohydrates
• Fats

Jesse AI Coach

Quick access button to chat with Jesse, your AI wellness assistant, available 24/7.

A complete profile helps your health professional understand your needs and allows Jesse AI to provide personalised recommendations.

Account Settings

• Display Name: How your name appears throughout the app
• Profile Picture: Upload a photo (optional)
• Email: Your login email (displayed but cannot be changed)
• Password: Change your password or reset via email

Fitness Profile

• Primary Fitness Goal: Describe what you want to achieve (e.g., "Build muscle and improve endurance for hiking")
• Injuries & Limitations: List any physical conditions that affect your training. Add each injury separately for clear documentation.

App Settings

• Theme: Choose between light and dark mode
• Measurement System: Select metric (kg/cm) or imperial (lbs/in)
• Timezone: Ensure all dates and times display correctly for your location

As a Kinecta client, you have access to powerful tools to track your wellness journey and stay connected with your health professional.

What You Can Do

Regular tracking helps you and your health professional monitor your progress and make informed decisions about your wellness plan.

The Tracking page has three distinct areas:

• Weight & Body Measurements: Track your weight and detailed body measurements over time
• Daily Check-ins: Log daily wellness data including mood, sleep, energy, and stress
• Pain Tracking: Track pain across body regions with an interactive heatmap

Weight Tracking

Navigate to Tracking from the main menu to access weight tracking.

Logging Your Weight

1. Click "Log Weight"
2. Enter your current weight
3. Select the date (defaults to today)
4. Add optional notes (e.g., "Morning weight, before breakfast")
5. Click "Save"

Viewing Weight History

• View your weight history in a list format (10 entries per page)
• See a weight progress chart showing your trend over time
• Compare your current weight to 30 days ago

Body Measurements

Track detailed body measurements for a complete picture of your progress.

Available Measurements

• Chest
• Waist
• Hips
• Arms (left and right)
• Legs (left and right)

Logging Measurements

1. Navigate to the Measurements tab within Tracking
2. Enter your measurements (in cm or inches based on your settings)
3. Select the date
4. Add optional notes
5. Click "Save"

Daily check-ins help you and your health professional understand your overall wellbeing by tracking key wellness indicators each day.

What You Can Track

Each check-in captures a snapshot of how you're feeling:

• Mood: Rate your mood as Great, Good, Okay, Bad, or Terrible
• Sleep: Log how many hours you slept
• Energy Level: Rate your energy from 1 to 10
• Stress Level: Rate your stress from 1 to 10
• Water Intake: Track how much water you've had
• Medication: Note if you took any medication, with optional details
• Supplements: Note if you took supplements, with optional details

Completing a Check-in

1. Navigate to Tracking from the main menu
2. Select the Check-ins tab
3. Click New Check-in
4. Fill in the fields that apply to you
5. Click Save

Check-in History

View your past check-ins to spot trends in your wellness. Your check-in history shows entries with pagination so you can look back over days, weeks, or months.

Check-in Reminders

Kinecta can remind you to complete your daily check-in. When a reminder appears, you can:

• Complete now: Go straight to the check-in form
• Snooze: Get reminded again later
• Dismiss: Skip the reminder for today

Track pain across different body regions to help your health professional understand your condition and adjust your programmes accordingly.

Interactive Body Heatmap

The pain tracker uses an interactive body diagram where you can select exactly where you're experiencing pain. Tap or click on a body region to log pain for that area.

Available Body Regions

• Neck
• Left/Right Shoulder
• Left/Right Elbow
• Left/Right Wrist
• Chest
• Abdomen
• Upper/Lower Back
• Left/Right Hip
• Left/Right Knee
• Left/Right Ankle

Logging Pain

1. Navigate to Tracking and select the Pain tab
2. Tap the body region where you feel pain
3. Rate the pain intensity from 1 to 10
4. Select the pain type (sharp, dull, burning, aching, etc.)
5. Note the onset (when it started) and duration
6. Click Save

Pain Trends

View pain trend charts showing how your pain levels have changed over time. This helps you and your health professional identify patterns and track recovery progress.

Consistency is what gets results, so Kinecta celebrates it. Streaks and achievements show how regularly you're turning up, day after day.

How Streaks Work

Streaks count consecutive days of activity. Daily check-ins, training, and meal logging each have their own streak, so a quiet week in the gym won't wipe out a strong run of check-ins. Your current streaks appear on your Dashboard and on your Profile's Fitness tab.

Grace Days

Life happens. One missed day per week won't break your streak: the streak bridges a single gap each week. Miss two days in the same week and the streak resets.

Achievements

Achievements mark milestones along the way: your first check-in, a 7-day streak, your tenth workout, your first booked session and more. New badges celebrate with confetti, and your badge wall (Profile, Fitness tab) shows what you've earned and what's still to chase.

The Nutrition section helps you track your daily food intake and follow meal plans assigned by your health professional.

Accessing Nutrition

Navigate to Nutrition from the main menu.

Daily Nutrition Summary

At the top of the page, you'll see your daily progress:

• Calories: Consumed vs. target with progress bar
• Protein: Grams consumed vs. target
• Carbohydrates: Grams consumed vs. target
• Fats: Grams consumed vs. target

The "Remaining" values show how much you have left for the day.

Following Your Meal Plan

If you have an assigned meal plan:

1. View your meal plan details including duration, dietary tags, and description
2. View your weekly meal structure in the Meal Plan Tracker
3. See meals organised by day of the week
4. Mark meals as complete when you've eaten them
5. Completed meals automatically update your daily nutrition totals

Manual Food Logging

To log food that's not part of your meal plan:

1. Click "Log Food"
2. Enter the food name
3. Enter calories (required)
4. Optionally add protein, carbs, and fats
5. Select the date
6. Click "Save"

Editing Food Logs

• Click on any food entry to edit it inline
• Update the values and save
• Delete entries by clicking the delete icon

AI Shopping List

Generate a shopping list based on your meal plan:

1. Click "Generate Shopping List"
2. Select which week of your meal plan
3. AI will aggregate all ingredients and group them by category
4. Use the interactive checklist while shopping
5. Check off items as you add them to your cart
6. Print the list for offline use

Track your workouts and follow training programmes designed by your health professional.

Accessing Training

Navigate to Training from the main menu. The Training page has sections for:

• Active Workout Programme: Your assigned workout plan
• Rehabilitation Programme: Your assigned rehab programme (if applicable)
• Manual Workout Logging: Log exercises outside of your programmes

Following Your Training Programme

If you have an assigned training programme:

1. View your programme details: name, difficulty level (beginner, intermediate or advanced), training days and duration
2. See the weekly breakdown of exercises
3. Complete exercises and mark them done
4. Track your progress through the programme

Completing Programme Exercises

1. Open your training programme
2. Navigate to the current day's workout
3. For each exercise, enter your sets, reps, and weight
4. Mark the exercise as complete
5. Your completion is logged with volume calculations

Manual Workout Logging

To log exercises not in your programme:

1. Click "Log Exercise"
2. Enter the exercise name
3. Add sets, reps, and weight used
4. Enter duration in minutes (optional)
5. Add notes (optional)
6. Click "Save"

Workout History

View your workout history organised by date:

• See all workouts from the last 30 days
• Expand each date to see individual exercises
• View details: sets, reps, weight, duration, notes
• See total volume calculations for each exercise
• Programme completions show which week and day they belong to

Training Statistics

• Total Exercises: All-time count of exercises logged
• Today's Exercises: Number completed today
• Training Days: Total days you've logged workouts

If you're recovering from an injury, your health professional can assign you a structured rehabilitation programme tailored to your condition.

Viewing Your Rehab Programme

Navigate to Training and select the Rehabilitation tab to see your active rehab programme. You'll find:

• Programme name and condition being treated
• Phase-based exercises with progressions as you improve
• Exercise details including sets, reps, duration, and intensity
• Modifications and regressions for each exercise

Completing Rehab Exercises

1. Open your rehabilitation programme
2. Navigate to your current phase
3. View the exercises for each session
4. Complete each exercise and mark it done
5. Track your progress through the programme

Tracking Progress

Visual progress indicators show how far you've come in your rehabilitation. Your health professional can monitor your completion rates and adjust the programme as needed.

Track your wellness goals and receive feedback from your health professional.

Viewing Your Goals

Navigate to Goals from the main menu to see all your goals organised by status:

• Active: Goals you're currently working on
• Completed: Goals you've achieved
• Other: Paused or future goals

Understanding Goal Types

• One-Time Goals: Complete once to achieve (e.g., "Run a 5K")
• Daily Goals: Complete every day (e.g., "Drink 8 glasses of water")
• Weekly Goals: Complete a target number of times per week
• Monthly Goals: Complete a target number of times per month

Goal Categories

• Health: General health and wellness goals
• Fitness: Exercise and physical activity goals
• Nutrition: Diet and eating habit goals
• Lifestyle: Sleep, stress, and life balance goals

Tracking Goal Progress

1. Open a goal to see its details
2. View the progress bar showing completion percentage
3. Check in to record progress on recurring goals
4. See your total check-in count

Goal Comments

Communicate with your health professional about your goals:

• View comments and feedback from your coach
• Reply to continue the conversation
• All comments are timestamped
• Use comments to ask questions or share updates

The journal feature helps you reflect on your wellness journey and communicate with your health professional.

Types of Journal Entries

Private Entries

• Visible only to you
• Perfect for personal reflections
• Your health professional cannot see these

Shared Entries

• Visible to you and your connected health professionals
• Allows coaches to provide feedback
• Great for sharing progress updates and asking questions

Creating a Journal Entry

1. Navigate to Journal from the main menu
2. Click New Entry
3. Choose Private or Shared
4. Enter a title
5. Select the date for the entry (defaults to today)
6. Write your content (supports markdown formatting)
7. Use the emoji picker to add emojis to your content
8. Upload images to include photos in your entry
9. Select your mood (optional): Great, Good, Okay, Bad, or Terrible
10. Add tags (comma-separated) to categorise your entry
11. Click Save

Searching & Filtering Entries

• Search: Find entries by content using the search bar
• Filter by mood: View entries for a specific mood
• Filter by date range: See entries from a specific period
• Filter by tags: Find entries with specific tags

Coach Feedback

For shared entries, your health professional can:

• Read your entries
• Leave feedback and comments
• Start discussions on specific topics

You can reply to coach feedback to continue the conversation.

Daily Goal Tracking

The Journal page also includes daily goal tracking:

1. Use the date picker to select a day
2. See your goals for that day
3. Toggle goals as complete/incomplete
4. View goal details and coach comments

Build relationships with health professionals who guide your wellness journey.

Accessing Coach Management

Navigate to Profile and then Fitness tab, or access coach management directly from your profile.

Your Connected Coaches

View all health professionals you're working with:

• Coach name and email
• Relationship status (active, pending)
• Tags showing their specialty (e.g., "PT", "Nutritionist", "Physio")
• Date the relationship started

Inviting a Coach

To connect with a new health professional:

1. Click "Invite Coach"
2. Enter their email address
3. Add an optional personal message
4. Click "Send Invitation"

You can also:

• Share a QR code that your coach can scan to connect
• Copy a shareable invite link to send via any messaging app

Managing Invitations

• View pending invitations you've sent
• Accept or reject incoming invitations from coaches
• See invitation dates and who initiated the connection

Coach Tags

Add tags to your coaches to remember their specialties:

1. Click on a coach's tags
2. Add new tags (e.g., "Physiotherapist", "Nutrition")
3. Edit or remove existing tags

Removing a Coach

If you need to end a coaching relationship:

1. Find the coach in your list
2. Click "Remove"
3. Confirm the removal

View and register for events organised by your health professionals. The calendar helps you stay on top of sessions, classes, and appointments.

Viewing the Calendar

Navigate to Calendar from the main menu to see a monthly view with event indicators. Events from your organisation are displayed automatically.

Browsing Events

Click on any event to view its details:

• Event name and description
• Date and time with duration
• Coach/instructor running the event
• Location details
• Available spots remaining

Registering for Events

1. Find an event on the calendar or in the events list
2. Click on the event to view details
3. Click Register to join
4. If the event is full, you'll be added to the waitlist

My Sessions

Use the My Sessions tab to see all your upcoming bookings in one place. From here you can also cancel a booking if needed.

Event Feedback

After attending an event, you may be asked to submit feedback:

1. Rate the event from 1 to 5 stars
2. Add an optional comment about your experience
3. Click Submit Feedback

Your feedback helps health professionals improve their sessions.

Buy and book one-on-one sessions with your trainer without leaving Kinecta. Everything lives in My Sessions (Menu, then My Sessions; on your phone it's under More).

Buying Sessions

1. Scroll to your trainer's offerings at the bottom of My Sessions: single sessions, session packs, or an initial consultation
2. Choose an offering and pay by card through a secure checkout (powered by Stripe)
3. Packs add session credits to your account. The credit counter at the top of the page shows what you have left

Booking a Time

1. Click Book a session (this uses one credit) or Book a consultation
2. Pick a time from your trainer's real availability over the next fortnight, with no back-and-forth messages
3. You're booked. The session lands on your calendar with automatic reminders 24 hours and 2 hours before

Cancelling a Booking

Cancel from My Sessions if your plans change. Cancel before your trainer's cancellation window (usually 24 hours) and your credit is returned. Late cancellations forfeit the credit, because the trainer's time was held for you.

Looking for a personal trainer at your gym? Open Find a Trainer (Menu, then Find a Trainer) to browse your gym's trainer directory.

The Directory

Each trainer's card shows:

• Specialties: what they focus on, such as strength, rehab, or weight loss
• Experience: how long they've been training clients
• Taking new clients: whether they have room for you right now
• Member rating: ratings from other members at your gym

Trainer Profiles

Open a profile to read the trainer's bio and reviews from other members, then decide who's the right fit before you commit.

Leaving a Review

Trained with someone? Leave them a review: a star rating with an optional comment. You can leave one review per trainer, and you can update it at any time.

As a health professional on Kinecta, you have access to powerful tools to manage your clients and deliver coordinated care.

Professional Capabilities

Accessing Professional Features

Professional tools are accessed through the Coach Console, available from your profile menu.

The client management dashboard gives you a complete view of all your clients.

Viewing Your Clients

Navigate to Coach Console from your profile menu.

Your client list shows:

• Client name and email
• Profile avatar
• Active status
• Custom tags you've added
• Relationship start date

Searching Clients

Use the search bar to find clients by:

• Name
• Email
• Tags

Inviting Clients

1. Click "Invite Client"
2. Enter their email address
3. Add an optional personal message
4. Click "Send Invitation"

You can also generate a QR code for clients to scan.

Managing Invitations

• View pending invitations
• Accept or reject incoming client requests
• Track invitation status

Client Tags

Organise your clients with custom tags:

• Add tags like "Vegetarian", "Beginner", "Senior", "Post-Surgery"
• Filter your client list by tags
• Edit or remove tags at any time

Viewing Client Dashboard

Click on any client to view their complete dashboard:

• Current metrics and trends
• Weight trend charts and body measurement history
• Exercise completion history charts
• Meal plan completion history charts
• Check-in data (mood, sleep, energy, stress trends)
• Pain tracking data and body region history
• Active programmes (training, nutrition, and rehab)
• Goal progress
• Shared journal entries
• Admin notes (private coach-only notes)

User Management

Manage client account status when needed:

• Deactivate: Temporarily disable a client's access (soft delete)
• Restore: Reactivate a previously deactivated client
• Delete: Permanently remove a client's account and data

Keep private notes about your clients that are visible only to coaches. Clients cannot see these notes.

Creating a Note

1. Open a client's dashboard in the Coach Console
2. Navigate to the Admin Notes section
3. Click New Note
4. Write your observation, plan, or reminder
5. Click Save

What to Use Notes For

• Clinical observations and progress notes
• Session preparation and follow-up reminders
• Communication notes between coaches working with the same client
• Treatment plan adjustments and rationale

Managing Notes

• Edit: Update any existing note
• Delete: Remove notes you no longer need
• Mention: Tag other coaches in your notes to bring something to their attention

Assign personalised meal plans, workout programmes, and rehabilitation programmes to your clients.

Assigning a Meal Plan

1. Open the client's dashboard
2. Navigate to the Nutrition section
3. Click Assign Meal Plan
4. Select from available meal plans or clone from a template
5. Set start date and duration
6. Confirm assignment

The client will be notified of their new meal plan. You can also clone existing meal plans, publish them to your organisation, and manage visibility (personal or organisation-wide).

Assigning a Training Programme

1. Open the client's dashboard
2. Navigate to the Training section
3. Click Assign Programme
4. Select from available programmes or clone from a template
5. Set start date and difficulty level (beginner, intermediate, advanced)
6. Confirm assignment

Programmes can be cloned, published to your organisation, and have their visibility managed.

Assigning a Rehab Programme

1. Open the client's dashboard
2. Navigate to the Training section
3. Click Assign Rehab Programme
4. Select from your rehab programme library
5. Confirm assignment

Creating Goals

1. Open the client's dashboard
2. Navigate to Goals
3. Click "Create Goal"
4. Set the goal type (one-time, daily, weekly, monthly)
5. Choose a category
6. Set target values for recurring goals
7. Add a description
8. Save the goal

Create and manage structured rehabilitation programmes for clients recovering from injuries or managing chronic conditions.

Creating a Rehab Programme

1. Navigate to Coach Console and select Rehab Programmes
2. Click Create Programme
3. Enter the programme name and add condition tags (e.g., ACL recovery, lower back pain)
4. Set up phases with progressively challenging exercises
5. For each exercise, specify sets, reps, duration, and intensity
6. Add modifications and regressions for accessibility
7. Save the programme

Phase-Based Progression

Rehab programmes are structured in phases to guide clients through a safe recovery:

• Phase structure: Organise exercises into progressive stages
• Exercise progressions: Define how exercises advance as the client improves
• Exercise regressions: Provide easier alternatives when needed

Managing Programmes

• Edit: Update exercises, phases, or programme details
• Clone: Duplicate a programme to create a variation
• Publish: Share organisation-wide for other coaches to use
• Delete: Remove programmes you no longer need

Assigning to Clients

1. Open a client's dashboard
2. Navigate to the Training section
3. Click Assign Rehab Programme
4. Select a programme from your library
5. Confirm the assignment

The client will be notified and can start their rehabilitation immediately.

Create reusable templates for meal plans, workout programmes, and rehabilitation programmes. Templates save time and ensure consistency across your client base.

Types of Templates

• Meal Plan Templates: Reusable nutrition plans with meals, macros, and recipes
• Workout Programme Templates: Structured exercise programmes ready to assign
• Rehab Programme Templates: Rehabilitation programmes for common conditions

Creating a Template

1. Navigate to the relevant section in the Coach Console (e.g., Meal Plans, Workout Programmes, or Rehab Programmes)
2. Create a new programme as usual
3. Save it (templates start as personal drafts)

Managing Templates

• Edit: Update content, exercises, or meals at any time
• Clone: Duplicate a template to create a variation
• Publish: Share with your organisation so other coaches can use it
• Unpublish: Revert a published template back to personal/draft
• Delete: Remove templates you no longer need

Visibility

• Personal: Only you can see and use the template
• Published (Organisation): All coaches in your organisation can view and clone the template

Stay informed about your clients' progress with detailed tracking tools.

Client Dashboard Overview

Each client's dashboard shows:

• Key Metrics: Current weight, weight trend, active programmes
• Weight History: Chart showing weight changes over time
• Body Measurements: All tracked measurements with history
• Nutrition Compliance: Daily intake vs. targets
• Workout Completion: Programme adherence and exercise logs
• Goal Progress: Status of all assigned goals

Recent Activity

View a feed of recent client activity:

• Workouts completed
• Meals logged
• Goals achieved
• Journal entries (shared only)
• Check-ins completed

Check-in & Pain Monitoring

View your client's wellness trends:

• Check-in data: Mood trends, sleep patterns, energy and stress levels over time
• Pain tracking: Pain levels by body region, trends, and recovery progress

Tracking Trends

• View 30-day weight change
• Compare week-over-week exercise volume
• Monitor nutrition compliance percentages
• Track goal completion rates and visualisation

For a complete overview, generate a progress report with charts and PDF export.

Generate detailed progress reports for your clients with charts, statistics, and summaries across all tracked areas.

Generating a Report

1. Open a client's dashboard in the Coach Console
2. Click Generate Report
3. Select the date range (custom dates or preset periods like last 30 days, last 3 months)
4. Click Generate

What's Included

Each report covers:

• Weight trends: Chart showing weight changes with statistics (start, end, change)
• Workout completion: Chart showing exercise completion history
• Meal plan adherence: Chart showing nutrition compliance
• Nutrition targets vs. actuals: How closely the client followed their macro targets
• Goals progress: Status of all goals and completion rates
• Check-in data summary: Mood, sleep, energy, and stress trends

Exporting Reports

• Use the Print function for a print-friendly layout
• Click Download to save the report as a PDF
• Share reports with clients or other health professionals

Effective communication is key to successful coaching. Kinecta provides several ways to stay connected with your clients.

Direct Messaging

Send messages directly to your clients through the built-in messaging system:

• Direct messages: One-on-one conversations with individual clients
• Group conversations: Message multiple clients at once
• Create new conversations: Start a new thread from the Messages page
• Search: Find messages and conversations quickly
• Unread indicators: See which conversations have new messages

Message Templates

Save time with reusable message templates for common communications:

• Create personal templates for your own use
• Create organisation-wide templates for your team
• Assign categories to keep templates organised
• Insert templates quickly into any conversation

Goal Comments

Provide feedback on your clients' goals:

1. Open the client's Goals section
2. Select a goal
3. Add a comment with encouragement, advice, or questions
4. View and reply to client responses

Journal Feedback

Respond to shared journal entries:

1. Open the client's Journal section
2. View shared entries (private entries are not visible)
3. Add feedback to specific entries
4. Continue conversations through replies

Communication Best Practices

• Check client journals and messages regularly for updates
• Provide timely feedback on goal progress
• Use encouraging and constructive language
• Ask follow-up questions to understand challenges
• Celebrate achievements and milestones
• Use message templates for consistent, professional communication

Create and manage events, classes, and sessions for your clients. The calendar system handles scheduling, attendance, and post-event feedback.

Creating Events

1. Navigate to Calendar from the Coach Console
2. Click Create Event
3. Enter the event name, date, time, and duration
4. Set the event type (choose from your custom types or create new ones)
5. Add a location and description
6. Set the capacity (maximum number of attendees)
7. Click Save

Custom Event Types

Create custom event types to categorise your sessions:

• Set a name and colour for easy identification
• Add a description for the event type
• Event types appear colour-coded on the calendar

Publishing & Unpublishing

Events can be published to make them visible to clients, or kept unpublished while you're still planning. Toggle the publish status from the event details page.

Attendee Management

• Approve or decline join requests from clients
• Add clients manually to an event
• Manage the waitlist when events reach capacity
• View the Approvals dashboard for pending requests

Roll Call & Attendance

Mark attendance for each event:

1. Open the event on the day
2. Use the Roll Call feature
3. Mark each attendee as Present, Absent, or Late
4. Use bulk marking to quickly mark all attendees

Event Feedback

Request feedback from attendees after events:

• Send feedback requests using templates
• View individual responses (star ratings and comments)
• See feedback summaries to track satisfaction over time

Sell sessions, packs, and consultations directly through Kinecta, with payouts going straight to your bank account. The Payments hub (avatar menu, then Payments & Offerings) is where it all happens.

Setting Up Payouts

Setup is a one-time job:

1. Open Payments and click Set up payouts
2. Complete the short Stripe onboarding: confirm your identity and add your bank details
3. Once your account shows active, selling is switched on and clients can buy your offerings

How Payments Work

You are the merchant. When a client buys one of your offerings, Stripe processes the card payment and the payout goes straight to your bank account. Kinecta retains a small platform fee per sale; the rest is yours.

Once payouts are set up, the Payments hub is where you decide what clients can buy, when they can book you, and how you appear in the trainer directory.

Creating Offerings

Offerings are what clients can buy:

• Consultation: an intro session, often discounted or free
• Single session: one PT session
• Session pack: for example 10 sessions, with an optional validity period (such as 90 days)

For each offering, set the price (in AUD), the session length, and your cancellation window. Clients who cancel inside the window forfeit that session's credit. You can switch offerings on and off at any time, and price changes never affect packs clients have already purchased.

Setting Your Availability

In Payments, open Booking availability and add weekly windows (for example, Monday 6:00 am to 12:00 pm with 60-minute slots). Clients can only book inside these windows, and Kinecta automatically blocks any times that clash with your existing calendar events, so double bookings can't happen.

Booked sessions land on your calendar with the usual reminders and roll call attendance.

Your Trainer Profile

Also in Payments: your trainer profile. Set your headline, bio, specialties, years of experience, and whether you're taking new clients. Switch on Visible in directory when you're happy with it; members then see you in Find a Trainer, alongside your member rating.

Organisation owners and admins can manage their practice's account, members, and subscription from the Organisation settings.

Organisation Overview

View key information about your organisation:

• Organisation name and details
• Current plan: Solo, Practice, Professional, or Enterprise
• Subscription status and billing information
• Member count

Subscription Management

• View your current tier and plan features
• Access the billing portal to update payment details
• Cancel or resume your subscription

Member Management

Manage the people in your organisation:

• View members: See all members with their roles
• Invite members: Send invitations to new team members
• Manage roles: Assign roles: Owner, Admin, Coach or Member
• Resend invitations: Resend to people who haven't accepted yet
• Cancel invitations: Withdraw pending invitations
• Remove members: Remove people from your organisation

Coach Management

View and manage coaches within your organisation, including their assigned clients and roles.

Client Relationships

Organisation admins can view all coach-client relationships across the organisation and reassign clients between coaches when needed.

Every gym on Kinecta gets a public intake form for personal training enquiries. Members don't need the app or a login to fill it in.

Your Intake Link

1. Open Leads (avatar menu, then Leads)
2. Click Copy intake link
3. Put the link where members will see it: a front-desk tablet, or a QR poster on the gym floor

The Questionnaire

Members answer a short questionnaire covering their goals, training experience, preferences, availability, and any medical notes. As soon as they submit, the lead lands in your pipeline, ready to allocate.

Manual Leads

Walk-ins and referrals can be added manually from the Leads page, so every enquiry ends up in one place.

Open Leads to see your pipeline. Each lead moves through stages: New, Allocated, Consults, then Converted (or Lost).

Allocating a Lead

1. Select a new lead and click Allocate
2. Review the ranked list of your trainers
3. Choose a trainer and confirm

The allocated trainer is notified and takes it from there.

How Trainers Are Ranked

Kinecta ranks your trainers for each lead by:

• Specialty match against the member's stated goals
• Current client load, so newer trainers get a fair go
• Whether they're taking new clients
• Their member rating

The Gym Dashboard (avatar menu) shows your PT department at a glance:

• New leads awaiting allocation, and your lead-to-client conversion rate
• Upcoming sessions: booked sessions and consultations across your trainers
• Revenue this month from session sales through the platform
• No-shows and late cancellations, so you can spot patterns early
• The trainer leaderboard: ratings, active clients, and upcoming sessions per trainer

Jesse is your personal AI coach, available 24/7 to answer questions, provide guidance, and log your day for you.

Accessing Jesse

Navigate to Jesse from the main menu (the sparkles icon; on your phone it's in the bottom bar), or click the Jesse button on your dashboard.

What Jesse Can Do For You

Jesse doesn't only chat. Ask, and Jesse takes care of it:

• Daily check-ins: tell Jesse how you slept, your energy, mood, or any pain, and it's logged instantly. A green confirmation chip appears under Jesse's reply (for example, "Check-in logged")
• Weight: say "I weighed 76.1 this morning" and it's recorded against today
• Meals: describe what you ate, or use the photo button to snap your plate. Jesse estimates the calories and macros, checks them with you, then logs the meal
• Your plan: ask "what's on today?" and Jesse reads your current programme and meal plan
• Your streaks: ask "how are my streaks looking?" any time

What Jesse Can Help With

• Answering questions about your training or rehabilitation programme
• Providing nutrition advice aligned with your meal plan
• Offering exercise modifications for injuries
• Advising on rehabilitation exercises and pain management
• Analysing your check-in trends (mood, sleep, energy, stress)
• Suggesting ways to overcome plateaus
• Explaining wellness concepts
• Motivating you when you need encouragement

How Jesse Works

Jesse is personalised to your profile. It has access to:

• Your current weight and measurement preferences
• Your fitness goals
• Your injuries and limitations
• Your active workout programme
• Your active meal plan
• Your active rehabilitation programme
• Your recent workouts (last 7 days)
• Today's nutrition summary
• Your daily check-in data (mood, sleep, energy, stress)
• Your pain tracking data
• Your active goals
• Your shared journal entries

Using the Chat Interface

1. Type your question or message
2. Press Enter or click Send
3. Wait for Jesse's response
4. Continue the conversation naturally

Quick Prompts

Use the suggested prompts for common questions:

• "Help me optimise my training programme"
• "What should I eat to reach my goals?"
• "Review my progress and suggest next steps"

Conversation History

Your conversations are saved to your account, so you can pick up where you left off on any device:

• Use the History button to reopen a previous conversation
• Click New chat to start fresh

Privacy

Conversations are saved privately to your account, and Jesse can only act on your own data. Jesse only accesses:

• Information you've added to your profile
• Shared journal entries (private entries are not included)
• Data necessary to provide relevant advice and log entries on your behalf

Stay informed about important updates with Kinecta's notification system.

Types of Notifications

• Coaching Relationships: Invitations, acceptances, and removals
• Programme Assignments: New meal plans, workout programmes, rehab programmes, or goals
• Social Activity: Comments on goals, journal feedback, and messages
• Milestones: Goal completions and achievements
• Calendar: Event reminders, booking confirmations, waitlist updates, and feedback requests
• Check-in Reminders: Daily wellness check-in prompts
• System: Account and platform updates

Each notification includes an action link that takes you directly to the relevant page in the app.

Notification Bell

The notification bell in the navigation bar shows:

• Unread notification count
• Click to view the notification panel
• Mark notifications as read
• Click notifications to navigate to related content

Notification Settings

Customise your notifications in Profile > Notifications:

Email Notifications

• Coaching relationships
• Programme assignments
• Social activity (comments, check-ins)
• Milestones and achievements

Choose frequency: Instant, Daily Digest, Weekly Summary, or Never

In-App Notifications

• Programme assignments
• Comments and messages
• Milestones
• Reminders (workouts, meals)

Quiet Hours

Set quiet hours to pause non-critical notifications:

1. Enable quiet hours
2. Set start time (e.g., 10:00 PM)
3. Set end time (e.g., 7:00 AM)

Customise Kinecta to work best for you.

Profile

• Profile Picture: Upload or change your profile photo
• Display Name: Update how your name appears throughout the app
• Email: Your login email (displayed but cannot be changed)

Fitness Profile

• Fitness Goal: Set your primary fitness goal (e.g., "Build muscle", "Lose weight", "Improve flexibility")
• Injuries: Manage your list of current injuries and physical limitations
• Health Conditions: Note any health conditions that affect your training

Appearance

• Theme: Choose between light and dark mode
• Changes apply immediately throughout the app

Measurement System

• Metric: Kilograms (kg) and centimetres (cm)
• Imperial: Pounds (lbs) and inches (in)

Your preference applies to all weight and measurement displays.

Timezone

Select your timezone to ensure:

• Correct date and time displays
• Accurate workout and meal logging
• Proper notification timing

Notification Preferences

Configure granular notification settings:

• Category toggles: Enable or disable notifications for specific categories (account, coaching, social, milestones, system, calendar)
• Email vs. In-app: Choose separately whether to receive email notifications, in-app notifications, or both for each category
• Quiet Hours: Set a time range when non-critical notifications are paused

Password Management

• Change Password: Update directly (requires current password)
• Reset Password: Receive a reset link via email

Account

• View your email and member since date
• View your account role
• Sign out from any device

Access Kinecta on the go with our mobile-optimised experience.

Responsive Design

Kinecta works well on all devices:

• Desktop computers
• Tablets
• Mobile phones

Mobile Features

• Full access to all features
• Touch-optimised interface
• Quick logging for meals and workouts
• Easy weight tracking
• Daily check-ins and pain tracking
• Calendar event registration and management
• Direct messaging with coaches
• Chat with Jesse on the go

Accessing on Mobile

Simply visit app.kinecta.io in your mobile browser.

Key terms used throughout Kinecta and this documentation.

• Allocation: Matching a lead to the best-fit trainer, ranked by specialty, capacity, and rating
• Availability window: A weekly recurring period a trainer accepts bookings in (for example, Monday 6:00 am to 12:00 pm)
• Check-in: A daily wellness log tracking your mood, sleep, energy, stress, and more
• Coach Console: The management dashboard for health professionals to manage clients, programmes, and events
• Jesse: Your AI coach, available 24/7. Jesse answers questions and performs actions for you, such as logging check-ins, weight, and meals
• Lead: A gym member who has registered interest in personal training but isn't yet a client
• Offering: Something a trainer sells: a consultation, single session, or session pack
• Organisation: A group account for a health professional's practice or business
• Programme: A structured plan (workout, meal plan, or rehabilitation) assigned by your coach
• Roll Call: The process coaches use to mark event attendance (present, absent, or late)
• Session credit: A pre-paid session a client owns, created when they buy a single session or pack. Booking consumes one; in-window cancellations return it
• Streak grace day: One missed day per week that won't break a streak
• Template: A reusable programme blueprint that coaches can customise and assign to clients
• Trainer profile: A trainer's public directory card: bio, specialties, experience, and rating
• Wellness Score: A composite health metric displayed on your dashboard, calculated from your tracking data

Account & Billing

Tracking & Wellness

Programmes & Training

Coach Connections

Calendar & Events

Sessions & Payments

AI Coach

Privacy & Security

Can't find what you're looking for? Our support team is here to help.

Email Support

For general inquiries and support:

Response Time

We aim to respond to all support requests within 24 to 48 hours during business days.

When Contacting Support

To help us assist you faster, please include:

• Your account email
• A clear description of the issue
• Steps to reproduce the problem (if applicable)
• Screenshots (if helpful)
• Device and browser information

Feature Requests

Have an idea for improving Kinecta? We'd love to hear it! Send your suggestions to: